Privacy Policy, Cookie Policy & Data Rights

Privacy Policy, Cookies & Data Rights Notice

Last updated: 1/18/26

This Privacy Policy explains how Custom Systems, LLC (“we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit intrusioniq.ai (the “Site”).


1. Information We Collect

a. Information You Provide Voluntarily

When you submit a contact form, we may collect:

  • Name
  • Email address
  • Phone number (if provided)
  • Any information you include in your message

You are not required to submit personal information to browse the Site.


b. Information Collected Automatically

When you visit the Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and time spent
  • Referring URLs
  • Approximate location (city/region level)

This data is collected through cookies and analytics tools (see Section 5).


2. How We Use Your Information

We use personal information to:

  • Respond to inquiries and requests
  • Communicate with you at your request
  • Improve website performance and usability
  • Monitor and analyze usage trends
  • Maintain site security and prevent misuse

We do not use your data for automated decision-making or profiling.


3. Legal Basis for Processing (EU / GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent (contact form submissions and non-essential cookies)
  • Legitimate interest (website analytics, security, and performance)
  • Legal obligation, where applicable

You may withdraw consent at any time.


4. Data Sharing & Service Providers

We may share personal data with trusted third-party service providers that help operate the Site, such as:

  • Website hosting providers
  • Analytics providers (e.g., Google Analytics)

These providers process data only on our instructions and are required to implement appropriate security measures.

We do not sell personal data.


5. Cookies & Tracking Technologies

What Are Cookies?

Cookies are small data files placed on your device to enable core functionality and collect usage information.

Cookies We Use

  • Strictly necessary cookies – Required for site operation
  • Analytics cookies – Help us understand how visitors use the Site

Analytics data is aggregated and does not directly identify individual users.


6. Managing Cookie Preferences

You may control cookies by:

  • Adjusting your browser settings
  • Using our cookie consent or preference tool (if enabled)

Disabling cookies may limit certain features of the Site.


7. Do Not Sell or Share My Personal Information

California Privacy Notice (CCPA / CPRA)

Under California law, residents have the right to opt out of the “sale” or “sharing” of personal information.

We do not sell or share personal information as defined under the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA).

Specifically:

  • We do not exchange personal data for monetary value
  • We do not share data for cross-context behavioral advertising
  • We do not knowingly collect or sell data from minors under 16

Requests regarding personal data may be submitted using the contact details below.


8. Your Privacy Rights

U.S. Residents

Depending on your state, you may have the right to:

  • Request access to personal information
  • Request deletion of personal information
  • Correct inaccurate personal information
  • Limit or object to certain data processing

EU / EEA Residents (GDPR)

You have the right to:

  • Access your personal data
  • Request correction or erasure
  • Restrict or object to processing
  • Request data portability
  • Lodge a complaint with a supervisory authority

9. Data Retention

We retain personal data only for as long as necessary to:

  • Respond to inquiries
  • Fulfill legal and operational obligations
  • Maintain security and analytics records

Analytics data is retained according to our provider’s retention settings.


10. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal data.
No system is completely secure, and we cannot guarantee absolute security.


11. Children’s Privacy

This Site is not intended for children under the age of 13.
We do not knowingly collect personal data from children.


12. Policy Updates

We may update this Privacy, Cookies & Data Rights Notice from time to time.
Changes will be posted on this page with a revised “Last updated” date.


13. Contact Information

For privacy questions or data rights requests, contact:

Email: [email protected]
Company: Custom Systems LLC